These FAQ are specific to the U18 WebOS Smart Televisions
How do I setup my TV?
- Plug your HDMI cable or Coax cable to your television
- Connect your Internet Cable to the television. (If you are using Wireless, follow the on-screen when prompted)
- Turn on your Bolva U18 Series Television
- Follow the steps on-screen to set up your unit.
- Change language and time zone as needed and press next
- Follow steps for audio guidance to keep on or turn off
- Your screen will display which connection is detected depending on the cable(s) you connected. Press next
- If you have internet via wi-fi select your router from the drop menu. Enter your password and select enter from the virtual keyboard. Once connected select next to continue
- Select (NEXT) for the terms and conditions
- Select (Agree All), then (MORE) and then (Agree)
- The next page (The way we watch TV) select ok from your remote to access the drop menu you will have 3 options, (Cable/Sat – Antenna – I Don’t Have TV services)
- Connect LG ThinQ – Follow steps on screen by scanning QR code with your smart phone if you wish to download the app.
- Select (CLOSE) Enjoy your new Television.
How do I know what type of Service I have?
This television has 3 options for the The Way We Watch TV
- Cable/Sat – If you have basic cable services without a cable box choose (Cable/Satellite connection to antenna port on TV)
- Antenna – If you have a digital antenna with coax cable select (ANTENNA)
- HDMI Connection – If you installed an HDMI cable or coax cable to your Bolva television while using a cable box, select (I Don’t Have TV services)
How do I change Inputs?
- On the remote control, press the INPUT button and select the desired connection
How do I update my Bolva U18 Series Smart Television?
- Press the Quick Settings button
- Navigate to All Settings and press Ok to access
- Navigate to Support and press the right arrow button on remote control
- Select Software Update
- Follow steps on screen
- Select Check for Updates and press OK on remote. If available select to update
- You may also select (Allow Automatic Updates) to enable future updates to be install as they become available
I can not enter my Postal Code in the Setup
- Press the (Back) button on your remote until you are back to main screen for (Language / Country / Time Zone)
- Instead of selecting (NEXT) select (Exit First Use)
- Message (Exiting First Time Use will set the remaining necessary settings to default). Select Yes.
- Your LCD screen will show white snow
- Press the input button on your remote
- Select on your screen the INPUT your cable or sat box connected and press ok on your remote
- Follow steps to perform a firmware update
I’m unable to see any programing on my television
- Make sure, your cable or Sat box is powered
- Make sure, your connections are secure
- Try another HDMI input and change the source in your remote
- If you have more than one cable or sat box in your house do a swap
- Try new cables
- Follow steps to perform a firmware update